Having problems with your Gateway PC Desktops ?

I have a gateway and am not very good with it yet. when i turn it on it shows a threat detected, trojan horse psw generic.bejdc./roger/locals //temp/123.dll. i have avg 7.5 virus protection ihave used both the heal and move to virus vcaukt repeatedly but it still comes back. how can i delete it and how do i delete things from the virus vault once they are in there

Answers :

Check to see if AVG has the option to scan the computer before windows start. I would also download and install a Spyware Scanner and run it. Usually when you are running a Spyware scan it will also pick up some of the Trojans and help your virus scanner detect and clean more viruses. I personally use SuperAntispyware ( www.superanitspyware.com) and SpyBot ( www.safer-networking.org/ ). Do a full scan and delete everything that if finds. If for some reason you are still having this issue, try restarting your computer into safe mode ( by pressing F8 when computer is booting up) and scanning every in safe mode.

Hope this helps.
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