Having problems with your Gateway PC Desktops ?

Wont let me log on

\015 When i get to the page that lets you get on the internet it logs me off right away and says there is a problem with msn messanger being old. im sorry but i am brand new to this computer stuff and do not understand anything that is happening.\015

Answers :

What internet browser are you using and the version? For example Internet Explorer 6 or Mozilla Firefox 3. Internet Explorer is the "e" on your desktop.
\015\012Have you ever been able to successfully surf the internet on this computer?
\015\012If so, try clearing out your temporarly internet files and cookies. It depends on what browser you have on the computer for steps.
\015\012Internet Explorer: you would right click on the "e" on the desktop and left click on properties from the drop down menu. Then depending on what version you have....you would clear history, delete cookies and delete files...for example.
\015\012The other thing you might need to do is remove MSN Messenger from your startup folder so it doesn't even open anymore causing grief.
\015\012Go to MSN.com and download the latest msn messanger
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