Having problems with your Gateway MX7118 Notebook ?

User account problem

\015 I have Windows XP and I am the only person working on this computer.In Documents&Settings, I have 1+2 cloned owners, 1+2 cloned administrators folders.In control panel, user account, it gives me 1 owner and 1 administrator, also1 administrator in safe mode. The same if I log off and log in again.I didn't consider that a problem until yesterday, I received an error (about profiles?) and it logged in such a clone owner account.In other words, the clone became the recognized one and the real one became the clone.Luckily, the original files didn't disappear but they are hard to find and Windows, Internet and all programs ask to be set up again. As if I was a new user on this computer. I expect more problems in future.What happened and what can I do?Is it an IP problem?Restore didn't work.\015

Answers :

Get all of your data backed up as soon as you can, i think the system has been compromised, there are only 2 ways around this problem 1st is you can boot into safe mode and delete the all accounts manually (except admin account) reboot it should boot sraight into admin, then re-create account, or a clean install\015\012
\015\012regards 
First disconnect the internet.
Then go into user accounts in the control panel...
give everyone, if possible, administrator clearance.

SCAN FOR SPYWARE, if desired!

Copy anything that you need off of the computer.

Format the hard drive re-install windows with YOU being the ADMINISTRATOR....
Do NOT add anyone else!

This is what I would try first!

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