Having problems with your Gateway MX6920 Notebook ?

My wife bought a Gateway laptop, Model MT6920, in January of 2007 running Vista Home Premium. I am trying to upgrade to Windows 7. I am trying to use its CD/DVD drive to download the Windows7 upgrade, but it does not appear to be working. It does not start automatically, and going to start/computer it does not show the CD/DVD drive. Can you recommend me trying anything else, or should I take it in for repair


Answers :

Try shutting down your windows firewall. Sometimes the old windows will block the new windows installation. By disabling the firewall on vista that should allow to it to install. Becareful, there is not whole alot of drivers for windows 7 for printers just like windows vista problem.
First off take the cd out and reboot the computer, if after reboot you still see no icon in my computer go to control panel then system then hardware then device manager check on the list and see if it shows cd/dvd drives if it does right click and click uninstall then reboot if your cd/dvd is in working order it will find it on startup if not it may be damaged
\015\012As a not when you download an ISO file before you can burn it you must have an ISO program such as PowerISO there are alot of different ones you must open the file you downloaded with this program and then burn if you just copy it to disk it won't work
\015\012Hope this helps
Repair Help & Product Troubleshooting for Gateway MX6920 Notebook

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