Having problems with your Gateway MX6920 Notebook ?

I have a Gateway MX6920. When I try to boot it will only go to the win XP loading screen and no further, any suggestions?


Answers :

Either there is a hardware problem or your operating system (Windows XP) is corrupt.

Try removing the all the memory, first. Install one memory module at a time to test for bad memory. It's possible that the memory just needs to be reseated (removed and reinserted).

If not memory, the operating system is probably compromised. Try booting to Safe Mode (press F8 repeatedly) and download, install and run MalwareBytes (malwarebytes.com) and SpyBot (spybot.com).

If you cannot load to Safe Mode or running Malwarebytes and Spybot does not fix your problem, you'll need to reinstall Windows XP.

Hope this helps.
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