Having problems with your Gateway MX6453 Notebook ?

Motherboard I have a Gateway MX6453 notebook and about six months ago replaced the fan and then the battery and the power cord. Recently the notebook would not hold a charge so took it to a local repair service to replace the dc port. The repair service said I need a new motherboard but am I not sure that is the problem since the service guy could not find what is wrong with the motherboard. Any suggestions? Dora


Answers :

There are three possibilities.
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    \015\012
  1. The service center doesn't do component-level service on motherboards, so they want to replace the whole board because the DC jack is broken. Many shops work this way.
  2. \015\012
  3. Because of arcing and heating at the bad DC jack connections, the motherboard may have been damaged enough that it can't be repaired.
  4. \015\012
  5. They have checked over the board and found no damage to the power jack, but it still isn't charging. This would mean other problems on the board that they can't troubleshoot and repair. This is no reflection on the center. Only the board manufacturer has all the service information and specialized tool do in-depth repairs.
You have two choices.
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    \015\012
  1. Take the computer to another shop for a second opinion.
  2. \015\012
  3. Let the shop replace the motherboard. If this is not an official Gateway service center but an independent, they don't have to get the board from Gateway at full price. There are several online sources of boards that could keep the cost down.

Repair Help & Product Troubleshooting for Gateway MX6453 Notebook

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