Having problems with your Gateway MX6421 Notebook ?

I dropped my laptop

\015 Yesterday I dropped my Gateway laptop about 2 feet onto a hardwood floor, while it was on. When I first examined it, it apeared to be frozen. It then tried to reboot itself several times unsuccessfully. At this point it tells me that I should try to reboot in safe mode, when i accept this option it loads for several minutes and then flashed to a blue microsoft screen. Is there any hope for it to be fixed?\015

Answers :

Always hope, but not always funds! I suspect you have do have insurance right? You may be able to get the parts replaced under insurance. It could be a number of things and no one will know until its apart, thats 1 hour labour for a start.

It may be a cracked mother board a damaged video component... a plug jarred out of its socket and on and on .....

Sorry its not better news for you.

{Please rate our help to keep FREE service online
Yes it can be fixed. Before you send it off for a repair try this. unplug it and then remove the battery. Wait two full minutes and then put the battery back in and turn it on.............With some luck you may be back in operation, otherwise you will have to send it to gateway for a repair estimate.
Repair Help & Product Troubleshooting for Gateway MX6421 Notebook

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Computer ranbdomly shuts down


Your last question was very observant. NO, without an O/S, there is nothing to make a anti-virus program run.I suggest the problem in the beginning, was that the laptop was overheating. Once the processor becomes too hot, (Processors have ... HP Pavilion dv4015CL PC Notebook

It turns off for no reason unexpectedly - Toshiba Satellite A105 Notebook


Is the Air Intake Duct dirty? (Bottom of laptop where air is drawn in)If so, this is an indication that the entire cooling system is dirty, as well as the other components inside the laptop.[Laptop off view the bottom. Laptop ... Toshiba Satellite A105 Notebook

Need to replace screen hinges - Acer Aspire 9500 Notebook


Tools Needed\015\012\015\012Fine Phillips screwdrivers, two sizes; a fine flathead\015\012screwdriver; a big heavy-duty set of locking pliers to get a grip on the\015\012barrel of the fine screwdrivers in two instances; screen wipes; a clean\015\012w ... Acer Aspire 9500 Notebook

Computer shuts down for no reason- fully charged


1.I suggest your laptop is getting too hot. When the processor becomes too hot, it shuts off. (BIOS turns it off, actually)This is a fail safe feature, to keep the processor from burning up. (Literally! Like on fire!)Processors usua ... Toshiba PSAFGU-058002 Notebook

Not turning on


The laptop component most likely to be damaged by a drop is the HDD. Unless the screen is hit by some object during the fall, it is way down the list of likely suspects.The HDD has a maximum G-force shock rating, and it is rarely very hig ... Compaq Presario 700 470024-192 Notebook

COMPAQ EVO n600c DIsplay back light out


Your liquid display has been probably damaged because of dropping it down, laptop LCD screen is one of the most delicate part of a laptop, it needs a tender loving care from the user when we just only cleaning it surface with a provided cleaning so ... HP Compaq Evo Notebook N600c

Dropped laptop I have a son vaio vgn n350e that fropped about a foot, the screen has colored lines both up and down with a few green lines that run down like cracks, I tried hooking laptop to a vga but monitor does not turn on, tried pressing fn with f1-10 with no luck, i just want to verify lcd is bad before trying to replace, i also see the lines when laptop is off in the background? Any idea on how to verify the lcd with monitor?


The symptoms you describe can be a damaged LCD, but they can also be caused by a loose LCD connector. If you are comfortable opening the laptop case, it would be wise to check this first. Sony uses standard Torx screws, if you buy the right size, tak ... Compaq Presario M2000 Notebook

Laptop toshiba l300 series always shutdown pls. help me


A large percentage of the time, this issue is directly related to the laptop is overheating. Specifically the Processor. When the Processor becomes too hot, (Goes past it's Thermal Limit), it turns off.This is a Fail Safe feature th ... PC Laptops

Compaq presario v2000 is dead!!!


Well oviously when you dropped it, it had done alot of damage. There is defenently something in there that needs replacement. I can't acctually see the inside of your laptop so i don't know what. Go see a computer pro. ... HP Compaq Presario V2000 Notebook

I dropped my laptop and now the screen is messed up.


Ack. Sounds like you might need to replace your screen (sounds pricey but is cheaper than a new laptop). You can find second hand/refurbished screens or another Aspire with a working screen being sold for parts on Ebay or ... Acer Aspire 5500 5570-2609 Laptop

My son dropped his laptop on our carpet upstairs


Hi,Well I think its a professional job, to fix this laptop will create problem for you, this is just not to open the screws and fix it, its to properly dismount the motherboard and trace the fault and to fix the issue. I prefer to contact ... Acer eMachines 520-2890 Notebook

Dropped laptop, color on screen not natural


I had a very similar problem; dropped my laptop and the display went weird, most noticeably with a red screen instead of black at startup but also with red massively overdriven all the time. It turned out to be a partially disconnected ribbon cable b ... HP Pavilion dv2000t Notebook

VERY Dim screen after a drop


Have you tested it with an external monitor?\012I would say you either have a damaged inverter board or screen baclight lamp. Usually the inverter board fails in one of the following ways:1. When you turn on the laptop, the sc ... Sony VAIO VGN-NS190J/S Notebook PC

How do you change the Hard Drive for a Sony Vaio vgn-tt180? And where is the oem hard drive located? Thanks, Mo


Not a recommended thing Mo. Granted I don't know your computer prowess, but it's an involved task, even for a tech.First you make a backup of what's on your harddrive now. Burn to disk/s, all of your personal stuff, (If you haven't ... Sony VAIO TT Series VGN-TT180N/B NoteBook Intel Core 2 Duo SU9400 11.1' Wide XGA 4GB Memory

Dropped this computer from about 2 feet, no apparent damage but only get a flashing power light - what's up?


Have you opened up the bottom of the laptop to ensure that the battery is set correctly? Also, on the bottom of the latop, check that the memory chip is inserted properly in the slot, or the laptop will not work, either.\015\012See, all those ... HP Compaq nw8440 Notebook

Trying to use my hp laptop with sony lcd hdmi tv for movies


You should have an S video port on both tv and computer.\015\012\015\012If your tv don't have s video input,you can get an S video to RCA cord.If the tv does have s video input,just get an s video cable and plug it into the tv and c ... HP Pavilion dv6000z Notebook

MY DELL LAPTOP READS A DISK ERROR OCCURRED - Dell PC Laptops


I think it may say a little more than that but its a good clue to start with.\015\012\015\012If you can manage to boot into windows then run "CHKDSK /f /r"\015\012\015\012find the RUN command from the start menu and in the box ... Dell PC Laptops

I dropped my laptop, white pixels turn pink


The CCFL lamp has been partially damaged and could fail completely any time.\015\012Defective CCFL backlight, it may have the following symptom: Screen flashs on red/pink and off. Picture stays on in red and slowly be come normal. Picture flickering ... Dell Latitude D600 Notebook

System failure of toshiba satellite a215-s7422


Put the laptop back together, its possible youve damaged one of the boards, and the "coin sounds" you hear are jsut beeps from the motherboard indication some form of system failure. call toshiba and see if you have any warranty coverage, and out of ... Toshiba Satellite A215-S7422 Notebook

Dropped my gateway laptop. Now it wont charge battery.


If you do not have either a manufacturer warranty or extended warranty from the retailer use it now. Contact them. Avoid telling them that you dropped the computer...you will void a manufacturer warranty. If you don't have either option then you can ... Gateway 450ROG Notebook

I dropped my d620 laptop like 6 inches and now it makes a lil hum like ever second, and it comes up to one screen that says..PXE-E61: MEDIA TEST FAILURE, CHECK CABLE. PXE-M0F: EXITING PXE ROM. OPERATING SYSTEM NOT FOUND...... HOW CAN I FIX IT. ITS MY SISTER IN LAWS SHE DONT KNOW I DROPPED IT


If you have dropped the laptop while it was switched on and running, there is a high likelyhood that you have damaged the hard drive.\015\012This error message means it could not find the hard disk (and therefore cannot find the operating syste ... Acer eMachines 520-2890 Notebook

Laptop to tv


If your tv don't have s video input,you can get an Svideo to RCA cord.\015\012If the tv does have s video input,just get an s video cable and plug it into the tv and computer s video ports and follow the steps below for setup.\015\012 ... Toshiba Satellite L305D-S5895 Notebook

Let our Experts solve your ''gateway laptop model 6330u wireless card switch not working dropped laptop card drivers ok'' Problem


HiSo the laptop was dropped and now the wireless switch doesn't work anymore? the switch is in most laptops directly soldered to the mainboard. if the switch is damaged or broken it would need to be replaced by a professional, too much he ... Gateway T-6330U Notebook

Cooling fan making lot of noise - Sony VAIO VGN-FJ270/B Notebook


I have a VGN-BZ560.My fan made a little noise, then it stopped, and recently it started to make all kinds of racket. I looked into different solutions, one of which was to use software to slow it down, but that would also make the laptop run ho ... Sony VAIO VGN-FJ270/B Notebook

Powers up then shuts down after a couple of seconds.


Dropping it sounds like it did a load for your screen, wonder what else it broke. Ya I agree change hard drive and cross fingers that, that will fix the issue. If it does then you lucky, alot cheaper. If it's something more serious gooood luck. Do yo ... Acer Aspire 5315 Notebook
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.electronic-servicing.com || Terms of Use || Contact || Privacy Policy
Load time: 2.2949 seconds