Having problems with your Gateway M-6866 15.4" Widescreen Laptop Blue PC Notebook ?

Windows 7 Gateway M6866 laptop freezes intermittently, HDD @ 100%

\015 I have a Gateway M6866 laptop running on Windows 7 Ultimate. I've put up with this problem for about a year now, but I can't take it anymore.\015\012\015\012The laptop freezes intermittently every 10-30 minutes, and then it resumes and lets me go about my business again. I've checked the resource monitor when these freeze happen, and the disk activity is locked up at 100% for about 30 - 60 seconds, sometimes longer. Neither RAM nor CPU gauges seem to be affected by these random freezes that happens randomly. \015\012\015\012These freezes happen with all applications, from web browser to word to email, to movies, and have been happening since I've bought the laptop last year. Yes, I've updated drivers, yes I've installed updates. No, I do not have viruses. \015\012\015\012Now my question would be, would replacing the hard drive be a plausible fix to this problem, or so I just chuck this horrendous Gateway out the window and play frisbee with it? Maybe there a less expensive fix?\015

Answers :

Hello and thank you for using Fixya's services.
\015\012
\015\012May I ask which antivirus you are using? I also have Windows 7 Ultimate and I went thru every single antivirus out there just to find one I was happy with. I had the same problems but I have a desktop. Even though all the ones I installed said they were comatible with Windows 7.
\015\012
\015\012I tried Norton = Horrible lockups
\015\012Panda security = Slow bootup
\015\012Trend Micro = No comment
\015\012Microsoft Security essential = Ran good but got a virus right away
\015\012AVG and Avast = Slow boot up
\015\012
\015\012I ended up going with Kaspersky as it was the only one that didn't give me any issues,
\015\012
\015\012I think this may have something to do with the implementation of the rootkit scans that all of these antiviruses have integrated into the software but I am still researching.
\015\012
\015\012How much RAM do you have and what is the processor speed?
Hello drfchurch,

The hard drive may not be the issue, but in rare cases bad sectors can be a problem. You can check your harddisk by running an extended disk check.

The next thing to try is uninstall the antivirus program completely and then reboot your system. Try running your laptop without the antivirus software and see the results.

You can also download the RAM checking tool from Micrsoft website. Burn it to a CD and boot you laptop with this CD. It will test your RAM and report any error found. Click here for more information about this tool.
Repair Help & Product Troubleshooting for Gateway M-6866 15.4" Widescreen Laptop Blue PC Notebook

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