Having problems with your Gateway LX6200-01 Phenom X4 9500 8GB DDR2 750GB ATI Radeon HD 3200 IGP Windows Vista Home Pr... PC Desktop ?

Vista Home Premium 64 bit. Iam getting error 80070005 stating it cannot search for windows updates and it encountered an unknown error. I am not a techie, just a grandma who uses the computer alot.


Answers :

What I can offer is general principles, such as, pay close attention to the line number. You will soon discover that Line: number gives the best clues for solving the problem.
Following the line number, I would turn my attention to permissions, are you logged on as an administrator? What is the script trying to achieve? Does the file or folder referenced need admin rights?
Next, move check out the Source: = service. Does this mean anything to you? Research the name of the service using built-in help. See more about diagnosing VBScript problems.
\015\012 Local Security and Policies and DCOM - Kindly researched by Kevin KirkLocal Security Policies
1. Start -> Control Panel -> Administrative Tools -> Local Security Policy
2. Navigate to SecurityLocal PoliciesSecurity Options
a. Network Access: Let everyone permissions apply to anonymous users - Set to Enabled
c. DCOM: Machine Access Restrictions - Add Anonymous, Everyone, Interactive, Network, System with full rights options set.
d. Network Access: Let everyone permissions apply to anonymous users - Set to Enabled
e. Network Access: Sharing security model for local accounts - Set to Classic
The"Sharing Security model" is the real offending item I believe, andsetting the above should fix the problem. If not then I went as far assetting the following in DCOMCNFG.
DCOM Configuration
1. Click Start -> Run
2. Enter DCOMCNFG and press OK. This will open the DCOMCNFG window.
3. Browse down the tree to Console Root -> Component Services -> Computers -> My Computer
4. Right click on "My Computer" and select properties
5. Select the "Default Properties" tab
a. Enable Distributed COM on this computer - Option is checked
b. Default Authentication Level - Set to Connect
c. Default Impersonation Level - Set to Identify
6. Select the "COM Security" tab
7. Click on Access Permissions ' Edit Default
a. Add "Anonymous", "Everyone", "Interactive", "Network", "System" with Local and Remote access permissions set.
8. Click on Launch and Activation Permissions ' Edit Default
a. Add "Anonymous", "Everyone", "Interactive", "Network", "System" with Local and Remote access permissions set.
9. Click on OK
10. Close the DCOMCNFG window
This error can occur for many reasons but generally assocated with IIS connection to a database. Seeing how your are a grandam and more than likely not connecting to anything and that your machine will not connect to windows update. I suspect you have a trogen, rootkit or some other malware. See if you can update your virus software and run a scan it may or may not detect anything. The worst case is that you will need to use your backup disks and re-install windows. You may need to get some onsite help with this. Your machine not being able to connect to either virsus update or windows update is always a dead give away that you have some form of malware infecting your PC.
Repair Help & Product Troubleshooting for Gateway LX6200-01 Phenom X4 9500 8GB DDR2 750GB ATI Radeon HD 3200 IGP Windows Vista Home Pr... PC Desktop

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