Having problems with your Gateway GX7022E (RBGX7022E) PC Desktop ?

The DVD and CD drive will not open i like to replace then but which one do i buy that will fit the slot ?


Answers :

If it will not open, there might be a problem with the power to the drive inside. Occationally, my drive will not open, but I leave my comp on all the time. What I do is turn off comp and reboot it. When you do this, the little green light should flash on the front of it. If it doesn't, then either the drive is dead or the power to it is not there.
\015\012Also check if your comp sees the drive itself. Assuming that you are running XP, go to my computer and see if the drive is recognized. If it is, then right click on the drive icon and click on eject.
\015\012Another thing I think it could be is that your driver software is corrupt and must be reinstalled . To do this, go to Gateway homepage with your model number of comp and drive and go to downloads page and dowmload and reinstall your driver software.
\015\012If you are handy, open the comp up and check the power and the ribbon plugs going to your drive. In most comps there are multiple sets and you could change them to see if is a bad connection. Make sure you change them with the power off and unplugged.
\015\012As for the other part, buy a dvd drive, it will burn both cd's and dvd's at their proper speeds. Since you have the comp open, there is 2 or 4 screws holding in your old drive. Disconnect the 2 cables going into drive and remove the screws. The drive will slide out the front. reverse the procedure to install the new one. Your comp should rcognize the new hardware. If it doesn't, use the install disk that comes with the drive. As a matter of fact, use the install disk anyways, or at least look it over. they usually come with extras, or go to windows update and look for hardware driver upgrades.
\015\012Cheers and good luck
Doesnt matter which you get first, pull old one out, plug new one in with same plugs and your comp will recognize it on start up, might have to install drivers if the new one comes with a driver disk.
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