Having problems with your Gateway GT5428 PC Desktop ?

I put in a user password but now i forgot it can you help


Answers :

It won't help to take out the battery since in some areas, the bios keeps the settings. It's not really tricky, but you do have to go into a maintenance mode in the bios in the GT5428. First, unplug the computer. Unscrew the two thumbscrews on the back of the case and slide the case open. Lay it on its side, front toward you so you can see the motherboard. If you position yourself with your eyes above the hard drive bay and look toward the front edge of the motherboard, you'll see two sets of jumper pins. One is a set of three with nothing attached. If you look rearward about 1/8" and slighly over to the left, you'll see a rather tall jumper on another set of three pins. In my system the shorting jumper is tan colored. It's covering the center and right pin by default. That's the bios' operating position. Remove this jumper and place it on the left and center pins. Plug in your computer and turn it on (make sure you have the keyboard and monitor attached, of course). Enter the maintenence menu and clear the bios passwords...save settings if necessary (F10 | Y). You will be prompted on the display to place the jumper back on the default pins. Turn the computer off, unplug the power again...and set the jumper back to the default position. Put it back together and hopefully you'll have a working system once again.
I have a password to my laptop HP and i forgot the administracter password
Repair Help & Product Troubleshooting for Gateway GT5428 PC Desktop

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