Having problems with your Gateway GT5408 PC Desktop ?

Working device (DVD/CD rom burner/reader) not reading disks

\015 Device Manager indicates this device (listed as a dvd/cd-rom device) is working properly. \015\012It does not read any type of disk (none of the software for burning or reading seem to "start" the drive). \015\012This pretty much happened "over-night" but shortly after a windows update (operating sys: it's running XP). \015\012Listed under "disk drives" in device manager is the ST9808211A which was the same (except before the suggested MS-autofix it was listed right under "dvd/cd-rom drives", not under "disk drives" (but no matter the location, the drive still doesn't read anything)!\015\012PC is an HP laptop (pavillion entertainment), drive is a lightscribe (TSSTcorp TS L532M) that reads and writes DVDs, CD-R/RW...uninstalling the device and the driver (from MS site) did not have any effect. Any idea if there is another fix, anyone???\015\012Double-checked with hubby, he insists he did not d/l anything to laptop (said he wouldn't, since it's mine)., checked files by date (last couple of days), nothing new seems to be "hovering" anywhere. \015\012Virus check revealed nothing (rest of system is running fine)...quite frankly, I am at a loss (but starting to sound like "needs-a-new-dvd/cd-burner-syndrome"...lol)! Haven't really used the drive during the first 2 years, now it's dead after burning about 20 disks within 12 days...lol...\015\012(oh, and for those suggesting the "upper/lower filter fix: believe it or not, regedit search for "filter" or "lower filter" revealed none found...lol)!\015\012\015

Answers :

Try rolling back the driver
Repair Help & Product Troubleshooting for Gateway GT5408 PC Desktop

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