Having problems with your Gateway GT5228 PC Desktop ?

Gateway GT5228 - USB Ports & All-In-One Card Reader don't work...

\015 I had to format my Gateway GT5228 due to some serious problems (spy/adware + viruses). The computer would just keep crashing and restarting. Unfortunately, I have no idea where the Windows XP Media Center Edition installation disc that Gateway included with the computer, so I decided to download a retail version of Windows XP MCE and use my own CD Key (Gateway printed it on a label on the side of my computer). Now, the computer turns on and the OS runs fine, but NONE of the ports work on the computer. All of the USB ports are getting power, because I plugged in USB powered speakers and they worked, but the computer doesn't recognize anything plugged into the USB ports. Also, the all-in-one card reader doesn't work at all. I downloaded all the drivers for the GT5228 that are on Gateway's support site, but they still don't work. Anyone have an idea?Thanks for any/all help anyone can provide,Daniel\015

Answers :

It might be useful to know what USB controller you have on your motherboard. Internal card readers are usually connected to what we call a internal USB port which is a 9-pin connector on your motherboard. So it's connected to your USB controller as internal USB device.

To find out what USB controller (manufacturer/serial-no) you can refer to your motherboard/pc manual. Or you could use many of the free hardware detection software available on-line. AIDA32 comes highly recommended, though it might be outdated.

When you find the USB controller you have you need to find and install the proper driver for it. USB Controller drivers are usually part of all-in-one chip-set driver package which always a good thing to update. You can find the latest driver on your motherboard/chip-set manufacturers website.

When your done, your USB controller should correctly function again. If however your card reader still doesn't work you might need to install drivers for your internal card-reader as well. The latest of these drivers are usually available on your PC manufacturer's website.
What service pack froom MS have you downloaded and installed? Sounds like the SM BUS DRIVER ARE MISSING. Install SP3 AND LET ME KNOW.
Repair Help & Product Troubleshooting for Gateway GT5228 PC Desktop

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