Having problems with your Gateway GT5034 PC Desktop ?

My laptop shuts down when i connect my new iPhone 3G

\015 Although i have downloaded itunes 8.2, which my new iPhone requires to download music or apps, when i connect my iPhone to my laptop my iPhone beeps coz its now charging and then my laptop shuts down and restarts. I get a flash of a blue screen with white writing just after it shuts down and just before it restarts. If i leave my iPhone connected my laptop will restart again and i'll get a message, on a black screen with white writing, telling me that there are two reasons why laptop restarted - one is that there was a power surge and two that my laptop was protecting itself from dangerous software or hardware. I've had my iPhone checked out and its perfectly ok. How can i stop my laptop from shutting down and restarting and to be able to use itunes and iPhone together????\015

Answers :

Does your computer have a webcam? if it does, the computer is restarting itself because it identifies two conflicting cameras - one from your computer, the other from your iphone. what you can do is either 1)update your camera drive, 2)update your computer drive or 3)use a computer that does not have a webcam connected to it. hope this helped!

also, if you're using windows vista, this link will help you: http://support.apple.com/kb/TS2280?viewlocale=en_US
You need to get a new cable. I'm very impressed on the description you put into your message. It really helped. If the new cord doesn't work try using a different jack
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