Having problems with your Gateway GT5016E (RBGT5016E) PC Desktop ?

Audio cuts in and out in media center or while watching a dvd

Answers :

Check to ensure that the speaker connection plug is fully inserted into the speaker jack on the computer. Do the same for the power connection at the speaker, too. Slightly wiggle or twist the connections and wires - one at a time to isolate the source of the failure (can be the power plug or wire, audio plug or wire, or even the jack on the PC . If related to the speaker plug, try using the speakers in another speaker jack on the PC - or other device (mp3 player, etc.) if the problem is still present on both locations, it is related to the speakers / power. Try using a pair of headphones plugged directly into the speaker jack on the PC to see if the problem is present still. If the problem is common to both speaker and headphones, the jack on the PC is likely the culprit, and a new sound card will probably have to be installed. Otherwise, replace / repair the speaker cable, plug or system.

The likely source of the problem is a stretched wire along the cord - or at the plug. A repair can be attempted if desired - or replace the speaker system if lacking tools or if unsure how to go about it.
Repair Help & Product Troubleshooting for Gateway GT5016E (RBGT5016E) PC Desktop

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