Having problems with your Gateway GT5014 PC Desktop ?

Cannot access pc angel protected recovery partition files

\015 Files are drive D and is labled recovery and is blocked by pc angel\015\012\015\012I have the same problem with 2 of our office machines. I really am just interested in the i386 folder which is located on the backup partition. The machines came with XP Home, I'm throwing XP Pro up on them, and I'd like to be able to just use the drivers in that folder, instead I'll have to back up the current drivers and format that partition. Still, who owns this computer, me or the manufacturer? The manufacturer should never be allowed to lock any files from the end user.\015

Answers :

Hello Sasafras,

PC Angel is the vendor of the recovery software, the use a proprietor file system for encrypt there files. I can understand how frustrating it is to have the file right there but not able to use them but I'm sure it says some where in the EULA that there recover software only allows back up of 1original recover disk. Most of time you would press a F10 to boot into PC angel recover mode. In your case since your going to be upgrading to Windows XP Pro I would suggest to download the drivers from the gate way website and then update your service packs. Below is a link that has the drivers to your computers system. You can get more specific with a service tag number to narrow down the amount of components that usually ship with that model of computer.

http://support.gateway.com/support/drivers/search.asp?st=pn&param=5395

this link will have all the drivers you will need to get your computer working again.

hope this helps you.
Hi, that protected D:/ partition takes the place of backup system CD's. Myself, I would boot the machine with a Live Linux CD such as Knoppix, browse the drive with that and copy any files I wanted to an external drive.

Download your FREE copy of Knoppix from linuxiso.org
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