Having problems with your Gateway GT4024 PC Desktop ?

Network adapter not showing up in device manager

\015 I had cable co. install a new cable internet connection yesterday but when we went to set it up the modem would not automatically detect the tcp/ip address. we looked in the device manager for my Ethernet connection and it was there but it was in the "Unknown" section of my device manager and there was not Network adapter in the device manager. So I hooked up the modem to my old compaq laptop and everything worked fine. When I looked in my device manager it showed the network adapter and my Ethernet connection where is should be. The tech said that I might have deleted a .dll from Microsoft that was not allowing my modem to find the tcp/ip automatically. I know just enough about computers to search and troubleshoot but sometimes i think that if i do too much I will hurt my system and I guess I have succeeded. I have looked all over gateway and microsoft for drivers and help. so I thought I would ask the experts. please help, I can use my new internet connection on my old laptop but I want to use is on my Gateway media center desktop GT4024.\015

Answers :

The tech was incorrect - your network adapter is just not recognized by the system. If you install the correct drivers for your particular network adapter it should be recognized, which should then solve your problem. Search the Gateway website for network drivers for your particular desktop, and if the network adapter was added (not built into the computer) then determine the manufacturer and model of your network adapter, then search the manufacturer's website for the correct drivers.
\015\012
\015\012Even easier, if you still have the original disks that came with your computer and/or network adapter, they should include the correct drivers.
\015\012
\015\012Hope this helps!
Look in the BIOS to see if the NIC is disabled. If it is disabled the enable it and install the drivers.
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