Having problems with your Gateway Essential 400 PC Desktop ?

Startup I just bought a used gateway from a reputable dealer, and now every time I start or restart my computer, it pops up to Gateway, then a black screen that say there is an error with my hard drive, and to consult my owners manual,then I have to hit enter for it to finish opening windows. As I bought this used, I don't have a manual. I have done a troubleshoot on my hard drive and it said my hard drive is working properly, so I don't understand what could be wrong. I'm going to take it in to


Answers :

By all means, take it back where you got it. More than likely the computer is groaning about something simple like the location of the hard drive on the data-ribon. The place you purchased this machine will more than likely figure this out. I would go into details about how to fix the issue, but there are several things that " could " be happening, and i'm not comfortable sending a novice into thier bios settings, or opening the case to determine the exact issue.
Repair Help & Product Troubleshooting for Gateway Essential 400 PC Desktop

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