Having problems with your Gateway 816GM PC Desktop ?

I've got a gateway 816gm coputer and had a virus and downloaded a program to get rid of it, now I've lost something on my hard drive in the NTFS part.My desktop will not load internet explorer or some other programs.My computer didn't come with any disc,it came already loaded any ideals.I've got xp service pack3 and can't restore with the copy disc I've got.

Answers :

In your situation, please make a list of all your apps that you lost. For the internet explorer, if you have another pc you can get to the internet on, I recommend downloading IE7. Then you will need to go to add/remove programs, windows components tab, uninstall the version of IE that you have. Next take the copy of IE7 that you downloaded from MS, and install.
\015\012It will require some work to re-install all of your programs... I would advise you to contact Gateway and see if you can get a disk from them and re-install your OS, If the virus did that much damage you are better of to start with a fresh copy of windows.
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