Having problems with your Gateway 7330GZ Notebook ?

Not able to go online

\015 I'm trying to fix my friends gateway 7330 gz notebook but every time I try to go online the internet explorer screen comes up that says that there was a problem and needs to shut down. I dont know if it is because of the network driver that I got from gateway or if something is wrong in the system. I cant even get into windows update. when I try it says the requested lookup key was not found in any active activation. does anyone have any idea what I can do or where to start.\015

Answers :

In the device manager click on the network adapters. If you install the driver into the flashdrive then you should be able to get the internet and updates. The trick is to install the driver from another computer that already has the internet. Rebooting the laptop will only install the factory settings. It will leave some of the drivers out (example: ethernet,vga graphics, audio). There is another way if you have the recovery disc for the gateway then you can install that driver you need. Once you get that driver into the the gateway then you can acess the internet and gateway site and get all the drivers. Sometimes in the tools menu is working offline. I beleive its Broadcoam Wireless Network Card Driver For Gateway(r) M520/7000 serise notebook computers revision: 3.30.15 http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10022&model=11447&os=10406&type=10095
If you have access to another computer you can go to the gateway site, download and burn the programs you need on cd or flash drive. Then install the flashdrive or cd into the laptop. To find out what programs you need to install on the gateway, go to the control panel>administrative tools>computer management>device manager.
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