Having problems with your Gateway 4024GZ Notebook ?

Wireless connection to router issue

\015 I have set up a wireless modem and have connection issues with one laptop. I had to set up the system with a WPA vs WEP and a 20 digit\015\012password and this laptop apparently won't accept the password.\015

Answers :

Let me clarify to make sure I understand the problem: You set up your wireless router with a WPA 20 digit wireless key. You have a laptop which cannot connect with the 20 digit key specified. If I have misunderstood your issue, please let me know.

The first step always in this situation is to check and re-check your wireless key and make sure that you are entering it correctly. I will assume that you've already done this.

From there, you have 3 options to rectify the issue:
1) Set up the wireless router with a WEP wireless key.
2) Download a firmware update for your wireless adapter in your notebook to allow it to use WPA encryption.
3) Purchase a PCMCIA wireless card for your notebook that works with WPA encryption.

Please let me know if I can help any further.

Hope this helps. Please take a moment to rate this solution. Thanks.
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