Having problems with your Everex StepNote NC1500 Notebook ?

I can press F8 and press reboot and the screen goes blank. How do I resolve the problem


Answers :

First things first ... let's get you a bootable system.
\015\012Boot in safe mode - press F8 when the Windows loader presents you with the\015\01230 second list of choices, and then select "Safe Mode" as your boot option.

\015\012Right click on the desktop and click Properties, and then\015\012on the Settings tab.

\015\012Now click and drag the Screen Resolution slider to the far\015\012left ... you want the smallest settings that your screen will support.\015\012Typically that'll be 640x480, or 800x600.

\015\012Also change the Color Quality dropdown to 256 colors, or\015\012whatever is lowest. (You probably don't need to go as low as 16 colors, if\015\012that's presented as an option.)

\015\012Now, click on the Advanced button, and then the\015\012Monitor tab of the resulting dialog box. Change the\015\012Screen refresh rate to 60 Hertz.
\015\012OK your way back out, and reboot your machine. If these\015\012setting were the source of the problem, it should now be able to boot normally.\015\012You may not like the screen settings, but at least you now have a place to\015\012start.

\015\012"Start experimenting with the settings to see what does,\015\012and does not, work with your monitor."\015\012If the display is still blank or gibberish, the my recommendation is to once\015\012again boot into Safe Mode, possibly Safe Mode with networking, and update your\015\012video display drivers. It's likely that they are incorrect or otherwise\015\012broken.

\015\012A place to start ... start what? Start experimenting with the settings to\015\012see what does, and does not, work with your monitor.
\015\012I tend to start with the screen resolution. Once again right click on the\015\012desktop and click Properties, then Settings,\015\012and then drag the Screen Resolution slider a notch or two to\015\012the right to increase your display resolution. Now click\015\012Apply. It should change the resolution and display a\015\012small message box asking if you want to accept this setting. If you don't\015\012respond within some time, it assumes you can't see it, so it resets to the\015\012previous setting. The lesson here? If the screen goes blank or you can't\015\012read it, wait at least one minute before doing anything. The problem may\015\012resolve itself, and you'll be able to say "well, that resolution doesn't work",\015\012and move on to try another.

\015\012If, after a full minute or more the screen remains blank or unreadable,\015\012you'll have to reboot into safe mode, as we did originally, to restore your\015\012setting. (Why might this happen? Windows "remembers" and doesn't bother to ask\015\012you if you reset to something that you previously said worked. If you\015\012mistakenly said "this works" when it didn't ... perhaps by random keyboarding\015\012while the display was blank ... well, that could be how we got here in the\015\012first place.)

\015\012You can repeat this process of trial and error for each of the screen\015\012resolution, the color depth and the screen refresh rate. (For CRT displays, you\015\012really do want the refresh rate to be as high as your monitor supports.)

Pressing gently down on the bar and the power button simultaneously, the machine powers back up normally.
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