Having problems with your Envision Computer Monitors ?

An Out of range box

\015 An "out of range" box just appeared that has H. Frequency and V. Frequency on it. How do I get it off the screen?\015

Answers :

Frankr2327
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\015\012If you are getting this message this means that you are connecting a device to the monitor and/or a connection that is putting out a signal that is not supported but the monitor. You may also need to look at the cable you are using. Example I have an XBOX 360 with the official VGA cable when I use it to connect to my monitor it works fine. However I have been testing cables to get a setup for my PS3 as I have not been able find an Official one from Sony. So when I connect my RBG to VGA cable to the end of my RGB XBOX cable then to my monitor I get an Out of Range message. So something with the cable is case a problem with the signal to not to be sent properly.
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\015\012Note with monitors they have a safety feature that they would turn off if they got a signal they did not properly support and/or not read properly. This has always been there they just not got where they would show you a message. Plus with monitors getting bigger they have stopped supporting lower resolutions so you may see this issue more often when hooking up older devices. I my self still have a 15 and 17 inch on my work bench for toubleshooting.
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\015\012Hope this helps clarify things. Feel free to reply back with what device you are having trouble with.
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\015\012Issken
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