Having problems with your E-Machines (T2958) PC Desktop ?

My computer has an email worm and am unsure about fixing it.

\015 My computer has an email worm called Win32.Brontok, my cousin who is a computer expert says i need to reboot it by pressing f11 and get a microsoft update. My computer has windows vista home premium. So if i do this will it delete the worm for sure?\015

Answers :


Technical details to remove this would be :-

http:[email protected]

Follow the above link and get it fixed.

Any further help, let me know.

Thanks for using "Fixya".
There's always a computer expert in the family that will make things worse.

By pressing the F11 key, it may bring your computer into a mode that will allow you to reset it back to factory defaults. Yes, this will get rid of the worm. Then you run windows updates, etc. However, in doing so, you will lose everything on your computer. And, when you connect it to the internet to get the updates, you can pick up a virus again.

You need to update your antivirus, boot into safe mode and run a full or thorough scan with your antivirus. Also, download superantispyware, update it and run a full, thorough scan with it as well, removing whatever it suggests you remove.

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