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Cd holder will not come out on my new EL1300G-02w. Previously I just tapped the button next ti the cd holder and it would come out. No actio at all right now.


Answers :

Hello there:
This has been a problem with their machines for some time now
We have 3 e-machines here at our site and all of them have the same problem
But anyway to get the tray to open you need to get a paperclip and fold out 1 end of it and insert it into the small hole in the drive, but don't push yet.
Now press the button that opens the door and once you see the light go on THEN press in on the paperclip firmly it takes a little bit of pushing but it will come open ok?
I have replaced all of the cd roms in all of my e-machines and they all work just fine now
So please try this with your machines and you should be good to go
and i recommend replacing the drive when you get time ok
bes regards michael
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