Having problems with your E-Machines eMachines Desktop PC ?

When i turn on the computer, windows wiil not open. it gives the option to choose safe mode and such but still wont open. i am getting a page that tells me there is a problem with win32k.sys. i have no idea what this is.then it says PAGE_FAULT_IN_NONPAGED_AREA. how can i get the computer to reboot? PLEASE PLEASE HELP?


Answers :

Page fault is usually associated with a ram memory issue and can be caused by bios settings that are incorrect. If you have altered the machine in any way hardware / bios / moved it to another location then
\015\012
\015\012you might want to remove any new hardware and check the computer boots up
\015\012
\015\012reset the bios back to its original settings (some bios have option for safe bios)
\015\012
\015\012open the computer and make sure all the ram and cards are seated correctly by removing them one at a time and re-seating them
\015\012
\015\012Should that not fix the problem then I would investigate other forms of software corruption eg. a recent software installation. a VIRUS or other MALWARE / SPYWARE.
\015\012
\015\012NOTE antivirus does not usually cover spyware and malware and a second program is usually needed to cover this area Malwareantibytes or Superantispyware are two of my favourites.
\015\012
\015\012If you can get a copy of BARTPE you will find that you can quite often boot the computer from this CDROM and fix many problems but you have to set the bios to boot from cd first.
Try to run in the last known good configuration\015\012
\015\012Else, try to repair the Windows, put your WinXP CD, and boot, it will ask you to Repair/Install.\015\012
\015\012Choose Reapir.\015\012
\015\012Regards,\015\012
\015\012Waqar.
Repair Help & Product Troubleshooting for E-Machines eMachines Desktop PC

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