Having problems with your Dell XPS M1730 Laptop ?

My screen stays black when i boot up and does not flicker or anything, i think my 8700m gt is fried, will dell sent me a new one? or if i pay extra maybe 2x 9800 gt's? i got the laptop about one year ago and i have a 3 year warranty


Answers :

Indeed the problem is if you want to access the warranty or not...anyway ...they probably do not replace it but in case the mother board is gone...which I believe is not the case....
in your case the modt possible thing is the Ram memory ...from an fatal error or something the pc stopped the boot proces and cause it didnt see the Ram memory it does nothing ...but probably beeps or ...makes a click sound every few seconds...like a loop repet in a try to boot up....
if you decide that you want to do something ..the thing to do is to remove the Ram memory ...fix it back on fermly ...remove the bios battery and after that try to reboot...you have 80% chances to work ....and have nothing really ...also after that you need to reinstall th eOS to eliminate the problem that cause this in the first place ...
If you want to go to the seller and claim the warranty ..remember that it will be a long process in which you will have to present a untouched product ..used in according with he specifications,, and they will take the time ...send it to the supplier ..( producer)..verify it ...and it will fix it if they can and if there is no fault of yours ...or they will replace it if there is not from your miss use or so...but it will take a few month and you are at their mercy ...time that you will not have either computer ..or knowladge about whats going on ....
I just presented you the facts ..my intention is to get you into knowledge and not discourage ya ...
even if it takes time ...the best is to procede with the warranty ...but if you decided not to ...you can follow my advice ...
( to be sure that there is not something else ...when you decide to open it , check each hardware piece one by one to eliminate the faulty one ...but ...as I mentioned when the boot do not list any of the devices..is because it does not see the Ram memory ..and can not proceed with the rest ....identifying the Ram mem is the first thing that any pc does on boot...
Try and reload the window of your laptop if it keeps doing same thing the you can now return but i know is the operating system
Repair Help & Product Troubleshooting for Dell XPS M1730 Laptop

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