Having problems with your Dell XPS M1530 Laptop ?

I have a virus that won't let my computer or antivirus update

\015 The virus will not let my trend micro security, windows defender, windows itself update. It also will not let me download any software that could fix it like more antivirus software or fix-it programs. When I use google it will redirect me from my original destination i clicked on to a pop-up website. I have a\015

Answers :

What happened? Couldn't reconnect after reboot? If so please post the chat request again.. You wont be charged again for that..
Yeah you may have conficker, or another smart virus, try getting to another computer and download Malwarebytes anti-mailware, its free and works good, make sure you update it before trying to use it.
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I have a virus that won't let my computer or antivirus update


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