Having problems with your Dell XPS M1330 Notebook ?

Cannot open any word documents, pdfs, photos etc.

\015 HI have the Dell xps. Anytime I get an email and someone sends me a picture or a microsoft document. I cannot open it. I have microsoft word 2003. But I was sent a bunch of pictures through a zip file. I can download the zip file but the photos do now open. I get an error message. I basically can not open any sort of documentson my laptop. I was able to before. I know I have to trouble shoot something. I just don't know what or how. Please Help.\015

Answers :

Hi angela_sing
\015\012You can open your word documents, but not the ones sent by others, and you say you could open them before.
\015\012Well, I think the person(s) who sent the word documents before have upgraded to Word 2007. An earlier version will have difficulty in reading newer versions, so requires conversion. First of all, please check with the people who send you the word documents before you reinstall the O/S
\015\012Regarding photos, normally you would click on them and they open. But if a photo does not open in this manner, try the following:
\015\012Rifht click on the name of the file - you get a popup menu - instead of clicking on OPEN, you click on the OPEN WITH, Now a list of programs will appear which may be able to open your photo. Try each one of them, am pretty sure you will be lucky.
\015\012The same method can be used for your Word file as well.
\015\012Wish you all luck.
\015\012If this solution help you, please give a rating.
\015\012luciana44
I hope you have a microsoft office installation cd on you, if not! buy one or borrow from some one you know, and reinstall the product.
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