Having problems with your Dell XPS M1330 Notebook ?

My dell xps can detect the wireless network but unable to connect to the network.

Answers :

Is the Wireless Zero Configuration service running? To determine if the Wireless Zero Configuration service is running, follow these steps:\015\012
  1. Click Start, and then click Run.
  2. \015\012
  3. In the Open box, type cmd, and then click OK.
  4. \015\012
  5. Type sc query wzcsvc, and then press ENTER.
  6. \015\012
  7. If the Windows Zero Configuration service is running, the words "STATE : #RUNNING" will appear.
  8. \015\012
  9. If the problem is in the user interface, collect a screen shot of the issue, if you can. To collect a screen shot, press ALT+PRINT SCRN.
Basic troubleshootingTo troubleshoot wireless network connections in Windows XP, follow these steps:\015\012
  1. Check the Windows Catalog at http://www.windowsmarketplace.com to determine if there is a Windows XP-compatible driver that is available for your wireless adapter.\015\012
    • If there is a compatible driver, install the updated driver before you perform any additional troubleshooting procedures.
    • \015\012
    • If there is not a compatible driver, you may be able to use the network adapter, but its configuration and functionality may be very limited.
  2. \015\012
  3. Determine if the driver that you are using recognizes the Windows XP Wireless Zero Configuration service. To do this, follow these steps:\015\012
    1. Click Start, and then click Control Panel.
    2. \015\012
    3. in the right pane,click Network and Internet Connections.
    4. \015\012
    5. In the right pane, click Network Connections.
    6. \015\012
    7. Right-click Wireless Network Connection, and then click Properties.
    8. \015\012
    9. View the available options:\015\012
      • If you do not see the Wireless Network Connection icon in the Network Connections folder, or if you cannot view the properties, there is a problem with the driver for the wireless network adapter. To troubleshoot this problem, see the Driver installation issuessection.
      • \015\012
      • If you can view the properties for the Wireless Network Connection icon, but you do not see a Wireless Networks tab, see the Drivers that do not support the Wireless Zero Configuration service section to continue troubleshooting.
      • \015\012
      • If you can view the properties, and you can see and use the Wireless Networks tab, see the Drivers that support the Wireless Zero Configuration service section to continue troubleshooting.
      • \015\012
      • If the Authentication tab is missing in the Wireless Network Connection properties, make sure that the Wireless Zero Configuration service is running.
      • \015\012Sir please try my solution and then contact me. Have a nice day.
The available information with is insufficient to recommend a solution. Please provide the below listed information:
\015\0121. What is the model number of the wireless router?
\015\0122. Is any other wireless computer able to go online through the router?
\015\0123. What is the operating system on the concerned wireless computer?
\015\0124. Connect a computer directly to the wireless router and perform the steps below:
\015\012A. Click on Start then goto Programs and goto Accessories and open Command Prompt.
B. In Command Prompt window, type in 'ipconfig' and hit 'Enter'. Note down the IP Address, Subnet mask & Default Gateway here. Also, paste the same IP configuration.
\015\012Once I get these information, I would be able to help you further.
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