Having problems with your Dell XPS 410 PC Desktop ?

Dell XPS 410 DVD rom will read cds but not dvds


Answers :

Try to uninstall and then reinstall the driver for the DVD rom. Also, make sure you have a DVD application software that you can use to play those DVDs; like Realplayer.
There may be a possibility that the lens of the Writer has a problem. Because of it the writer only reads CD and not DVD.
This occurs if the writer drive is old or used a lot.
I also had the same problem, but then i got it repaired from the service center.
Repair Help & Product Troubleshooting for Dell XPS 410 PC Desktop

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