Having problems with your Dell Vostro 200 Mini Tower With 20" Flat Panel Monitor PC Desktop ?

Profile storage space exceeded

\015 I am acting as middle man. My daughter lives 15 miles away and is having a problem with her Dell desktop PC running XP. \015\012 \015\012I used this service 2 days ago to fix a blue screen problem that was fixed by running the XP software in repair mode. \015\012 \015\012Now she has a different problem. When she trys to shutdown or restart the PC she receives this message: \342\200\234You have exceeded your profile storage space. Before you can log off you need to move some items from your profile to network or local storage\342\200\235 \015\012 \015\012I went to the Microsoft Support website and it said to delete all temporary, cookie and history files. I did that and it still will not allow shutting down the PC. We then received a window titled \342\200\234profile storage space\342\200\235 with a long list of applicationdata/... when we tried to shutdown it would not allow us to shutdown.\015\012 \015\012We tried a work around through choosing Standby rather than \342\200\230turn off\342\200\231 or \342\200\230restart\342\200\231. We waited a few moments and moved the mouse to reactivate the PC and the Welcome screen appeared and at the bottom left there is an option to \342\200\230turn off\342\200\231 which we clicked on and the PC shutdown. Prior to finding this option we would hold in the power button until it turned off.\015\012 \015\012We don't like using the work around and would like to get back to normal operation. Can you help?\015\012 \015

Answers :

Hi there
\015\012This issue happens if the Maximum Profile Size limit has been reached. Quotas shouldn't be enabled on a home PC (assuming it is one).
\015\012I have written two solutions that should do the trick. Please try them in this order.
\015\012Solution 1
  1. Go to Start > My Computer
  2. \015\012
  3. Right-click the C:\\ drive and choose Properties
  4. \015\012
  5. Quota tab (if there isn't a Quota tab, go to Solution 2)
  6. \015\012
  7. Untick Enable quota management
  8. \015\012
  9. Press OK
  10. \015\012
  11. Restart the computer
  12. \015\012
  13. Is the problem fixed? If not...
\015\012Solution 2
\015\012It appears to me quotas is still enabled by error. I have made a registry key for you that should fix the problem, and have uploaded it to a temporary online file host. You will need to get your daughter to download this file onto her computer. You can download it yourself and e-mail it over, or give her the link. Choose the Free download option when you get to the site please. Please get it soon as I'm not sure how long they will store it. This is the full link if you need to give it to her: http://rapidshare.com/files/267431665/QuotaNill.reg.html
\015\012Once the file is downloaded, ask your daughter to double-click on it. A message will appear asking for it to be merged into the Windows Registry. Accept the message.
\015\012Restart the computer. If the problem continues, restart the computer and try to shut it down again. Is the problem fixed?
\015\012Please do not rate this reply unless I have solved your problem or your reply will not be returned to me. Thanks.
Repair Help & Product Troubleshooting for Dell Vostro 200 Mini Tower With 20" Flat Panel Monitor PC Desktop

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