Having problems with your Dell Studio 17 Laptop ?

A media key is staying alight even when i shut down

\015 One of the touch button media key's(To go back onto another chapter) is staying alight and not letting other touch buttons work, even when the laptop is off !!\015

Answers :

Go to www.support.dell.com and download the latest version of the BIOS for your computer from the drivers and downloads section. Update the BIOS. Even if you get a prompt that the BIOS version is the same reflash it. If this doe snot help then you might need to reseat the control cover cable. The steps are in the manual on the dell support website. If you mention the exact studio 17 model I'll send the link. If these steps dont work call technical support and they can try a firmware update for the control cover else replace it.
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