Having problems with your Dell Studio 17 Laptop ?

Blue screen purchased a Dell Studio 17 ( http://www.bestbuy.com/site/olspage.jsp?skuId=9150562&st=Dell+Studio+17&lp=5&type=product&cp=1&id=1218036668331 ) on Feb. 7th. A week later when starting up I get the blue screen that tells you there is an error and it's shutting down. It then goes into a black/grey screen that says there is a driver error or somethign like that, and gives you two options to click on...to try to resolve the issue or to start windows normally. Clicking the 2nd option doesn


Answers :

I think I solved the same problem I was having with my Studio 17...also purchased at Best Buy. The problem was the same as you describe...blue screen after Windows update, stating a problem with my new camera software. After system restore, restoring to factory specs, virus scans...etc. the same problem kept occurring...at start-up I would get a blue screen. The only way I could get the computer to start was to remove the battery (while it was on doing it's scan), wait a few moments, replace it and turn on. For some reason it would finally get to the windows screen. Since it kept stating a problem with my camera software, I looked to see what programs begin at start-up and the Web-Cam software was one of them. I simply right clicked on the Web-Cam icon in the system tray and there are several choices all of which I de-selected (Start Web-Cam when Windows start....etc.) I have not had a problem since then. The Web-Cam still will work properly if you select it from your program list.
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\015\012I have read several postings about this similar problem even on Dell and Best Buy's sites. I'm not sure if this will totally insure me of never having this problem again but, at least, right now it seems to be "the fix".
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Repair Help & Product Troubleshooting for Dell Studio 17 Laptop

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Blue screen purchased a Dell Studio 17 ( http://www.bestbuy.com/site/olspage.jsp?skuId=9150562&st=Dell+Studio+17&lp=5&type=product&cp=1&id=1218036668331 ) on Feb. 7th. A week later when starting up I get the blue screen that tells you there is an error and it's shutting down. It then goes into a black/grey screen that says there is a driver error or somethign like that, and gives you two options to click on...to try to resolve the issue or to start windows normally. Clicking the 2nd option doesn


I think I solved the same problem I was having with my Studio 17...also purchased at Best Buy. The problem was the same as you describe...blue screen after Windows update, stating a problem with my new camera software. After system res ... Dell Studio 17 Laptop

Purchased a Dell Studio 17 ( http://www.bestbuy.com/site/olspage.jsp?skuId=9150562&st=Dell+Studio+17&lp=5&type=product&cp=1&id=1218036668331 ) on Feb. 7th. A week later when starting up I get the blue screen that tells you there is an error and it's shutting down. It then goes into a black/grey screen that says there is a driver error or somethign like that, and gives you two options to click on...to try to resolve the issue or to start windows normally. Clicking the 2nd option doesn't get you a


U the restore button again and get the computer to last time when it was working againg.you can get the same by tapping F8 button on key board when you inicially see the dell logo ,while turning the computer on..\015\012We will ... Dell Studio 17 Laptop

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