Having problems with your Dell Precision 380 P4 Dual Core 3 GHz (99382) PC Desktop ?

Computers wont connect to the server

\015 We 2 dell 380 precisions that had broken hard drives. We managed to fix them by reinstalling the OS. Now they wont connect to the server however. We've tried different cables and ports but nothing works. We know its not the cables or ports because other computers work fine on them. Can you help us?\015

Answers :

When you replace the hard drives with new/other ones you lose the drivers for that machine. Get the Service tag#'s off the back and go to dell's website http://support.dell.com/support/downloads/ and click on the Enter a tag button in the middle. Then you will be able to download the correct drivers for that model. This is one of the things I absolutely love about DELL. I have been able to go to their website and get drivers for DELL's that were over 10 years old.
\015\012On almost every dell I have worked on the Network card does not work after re-installing the OS. Downloading the drivers fixes it every time.
Hi, welcome to Fixya\015\012
\015\012First of all, Did you install the drivers for the Network card? \015\012
\015\012If so, check your cables, veriffy that they are well attached to your computer network card and to the other end too. Check the LEDs in the Network card (usually a green and other amber blinking)  Also verify if these cables work good in other computers.\015\012
\015\012If everything is ok with the cables then check that your IP settings are correct, you can see this clicking on Start --> Run and type "cmd", then type "ipconfig", do this also in a good known computer and verify that the values in the parameters   "Subnet Mask" and "Default Gateway" be the same in both computers respectively; the paremeter "IP Address" gotta be almost the same in both computers excepting the numbers after the last dot (".")\015\012
\015\012If there is a difference in those values, in your troubled computer go to Start --> Control Panel --> Network Connections, right clic on "Local Area Connection" and double clic on Internet Protocol (TCP/IP ) and insert those values (remember the IP address got to be unique in your network, avoid conflicts).\015\012\015\012
\015\012Good Luck!!!!
Repair Help & Product Troubleshooting for Dell Precision 380 P4 Dual Core 3 GHz (99382) PC Desktop

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