Having problems with your Dell Precision 360 Workstation/Personal Computer - Customizable PC Desktop ?

OnBoard USB ports (both front and back) will not recognize any devices

\015 Not able to recognize any devices on onboard USB ports on Dell Dimension 360. Was working and then stopped. Have updated bios, bebuilt system, reinstalled OS, tried using USB keyboard to load into safemode, keyboard not recognized, boots normal. Any help would be greatly appreciated. Had to purchase 2 pci usb cards and would really like to have the slots free once again.\015

Answers :

When you reloaded the OS did you reload all the drivers? Sometimes if you do not reinstall the Intel driver the USB port will not be recognized. Happened on the last two DELL's I reloaded. Go to DELL's website and download all the drivers for your model.
\015\012Dell support website http://support.dell.com/support/downloads/
\015\012Look up your model by service tag, it is the alphanumeric code on the barcode label on the back of your DELL and also sometimes found on either the front or top of your DELL (sometimes it is hidden beneath the USB port cover that you flip up.
\015\012Try that and see if it fixes it. Also make sure that the connector did not come loose when you opened the case.
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