Having problems with your Dell PERC6/E SAS Adapter for Dell PowerEdge 2950 Server ?

Usb modems will not work see's modem but will not complete driver install. Even if you manually update. Tried 2 modem's


Answers :

Check to make sure that your USB ports are working properly. Best thing is to hook up a usb mouse or usb keyboard.

if it recognizes those and installs the drivers properly then you know your USB ports are fine, at this point you know that its got to be something with the modems, either they are not compatible or the modems are bad.

Try a brand new usb modem and make sure whatever type of usb port that the modem requires is the type of usb ports you havve on your server.

Few things to check.
\015\012
\015\0121. Do not overload your usb ports, if there are any hardware you can do without whilst installing then disconnect them (remember which port they were plugged into)
\015\012
\015\0122. If you are connecting via a HUB then ensure it has its own power supply. preferably don't use a hub but connect direct to the computer.
\015\012
\015\0123. If the modem is capable of having its own power supply do so and use only the one that came with it or one that is rated for the same or better.
\015\012
\015\0124. Use only the cables that came with the device and not one that looks the same
\015\012
\015\0125. use the same port at all times for the modem to avoid having to re-install software
\015\012
\015\0126. download and use any updated software from the manufacturer for the install
\015\012
\015\012Not all usb ports and cables are created equal which is why I give you the steps above to complete before anything else. these usually sort out quite a lot of usb problems.
\015\012
\015\012Once you have ensured the above you should try again to install the modem.
\015\012
Repair Help & Product Troubleshooting for Dell PERC6/E SAS Adapter for Dell PowerEdge 2950 Server

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