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Cannot send e-mails on windows live

\015 Hello, I am unable to send e-mails on Windows Live, using Windows 7. I can send them from my Webmail online, but not from the Windows Live. I am able to receive them. I contacted my ISP and they confirmed that my smpt server is correct (smpt.digiweb.ie) and I have double checked my incoming POP 3 addresses and passwords. The really puzzling thing is that I was able to send them since I first installed Windows live, about 3 months ago, and now all of a sudden, since about 2 weeks ago, I can no longer send them and I don't know why.\015\012\015\012I contacted my ISP support again, and they checked my IP address and said there were no spam blocks. they said the problem is with Microsoft. So I checked with Microsoft and they say it's with the ISP (Digiweb).\015\012\015\012The error message I get when I try to send e-mails is as follows:\015\012\015\012''The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for ''Troubleshoot Windows Live Mail'', and read the ''I'm having problems sending e-mail'' section. If you need help determining the proper server settings, please contact your e-mail service provider.\015\012The rejected e-mail address was '[email protected]'.\015\012Subject ''Server Error: 554Server Response: 554 <[email protected]>: Relay access deniedServer: 'smtp.digiweb.ie'Windows Live Mail Error ID: 0x800CCC79Protocol: SMTPPort: 25Secure(SSL): No\015\012\015\012I wonder if you might be able to help me. Thank you,\015\012Susan Jane\015

Answers :

Hello,

Thanks for using FixYa.

I just read your outgoing mail server and you typed it as "smpt.digiweb.ie" and you typed in "SMPT" twice. So I'm assuming that is what you have. Its not "smpt.digiweb.ie" its SMTP = Simple Mail Transfer Protocol.. So it should be "smtp.digiweb.ie"

Also, try to go to the mail settings and make sure that you have set the outgoing mail server to use the same settings as the incoming mail server. If you don't have this option. Make sure that you have typed in the correct user name and password

I hope this helps.

- HotRatchet
Repair Help & Product Troubleshooting for Dell PC Laptops

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