Having problems with your Dell PC Laptops ?

I have a Dell B120 with a Sony CRX835E CD/DVD drive. The drive will read and burn CD's, but will not read DVD's

Answers :

Sounds like the DVD optics of the drive have failed. You can check and see if there is a firmware update for the drive on support.dell.com (Get the drive model number from device manager, and see if there are updates for that model only) if no updates or no positive results, replace the drive
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