Having problems with your Dell PC Laptops ?

My dvd burner vanished where is it and how can it be reinstalled? It was an internal installation.


Answers :

For a start, try this: go start > run, type devmgmt.msc and OK. Is there a yellow icon beside the DVD and USB entries? Expand the DVD/CD entry, highlight your DVD drive, [##] and go Action, select Scan for h'ware changes. Nothing more than a brief msg box should open. Do the same for your USB Controllers. Anything work now?
Yes? ...great.
No? ... In the run box type regedit, OK. Navigate to this subkey:
HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
Highlight that subkey by lclicking it - in the right pane if you see Upperfilters and/or Lowerfilters then rclick on those names and Delete them, and close the Registry window. Reboot your pc. DVD working? Good, now update the DVD drivers...
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