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HL-DT-ST DVD + RW GSA-T2INATA not working, I can not use my DVD CD on my Dell Inspiron 1526 as it is not working properly. I ran the fixit and it can't be fixed. What is my next step


Answers :

If this is the link you tried to download the fix it, it should work: http://support.microsoft.com/kb/314060

but if it still does'nt work, you need to manually delete the upper and lower filters. Here are the steps:

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass
{4D36E965-E325-11CE-BFC1-08002BE10318}

b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

4) Restart your computer.
Please go to my computer and check if you can see the drive listed there. If the drive is there , click on start button, go to run, type regedit. This will take you to the registry. Please follow the following path: HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318} . Check if you can see upper and lower filters on the right hand side. Please delete them. Then got to run again and type devmgmt.msc which will take you to the Device Manager. Please check for the drive out there. Right click on the DVD drive and click on uninstall. Then choose scan for hardware changes. Restart the computer. Your drive should work properly.
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