Having problems with your Dell PC Laptops ?

Dell Latitude Laptop no longer reads cds and dvds in the drive

\015 My dell latitude laptop model # PP01L used to play and load up cds and dvds with no problem. For some reason, it no longer does this but the cds do spin in the drive and make a humming sound so its not a technical malfunction.I'm getting code 41- Windows successfully loaded the device manager for this hardware but cannot find the hardward device after going to the Control Panel--> add hardware. There is also a yellow symbol or something shown with the cd drive. The cd drive is a Matshita UJDA360The laptop is not covered under dell's warranty as I purchased it 2nd hand. I don't know if I can get any type of support from them.Any suggestions please?\015

Answers :

Hi,
Error code 41 (the device cannot start) is usually caused by burning programs like Roxio.
A lot of burning programs, and not just Roxio's, have a habit of screwing Window's Registry, XP's in particular.
This problem usually occurs because people don't follow the correct procedure, and/or install too many burning programs.


Here's the fix >>>>>>>


WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system\015\012Microsoft cannot guarantee that you can solve problems that result from\015\012using Registry Editor incorrectly. Use Registry Editor at your own risk.
\015\012
\015\012To resolve this behavior, follow these steps:
\015\012Start Registry Editor (click on start, run and type regedit)
\015\012Locate the UpperFilters value under the following key in the registry:
\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Contro l\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
\015\012
\015\012On the Edit menu, click Delete, and then click OK.
\015\012Locate the LowerFilters value under the same key in the registry:
\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Contro l\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
\015\012
\015\012On the Edit menu, click Delete, and then click OK.
\015\012Quit Registry Editor.
NOTE: After you remove the Upperfilters value and\015\012the Lowerfilters value, if you notice lost functionality in a\015\012particular program, such as CD recording software, you may need to\015\012reinstall that software. If the problem recurs, consult with the software vendor for assistance.
\015\012
\015\012
\015\012Restart your computer.\015\012\011\011

Hope this helps, good luck.

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