Having problems with your Dell PC Laptops ?

Model No: PP41L has a blank screen when turned on.


Answers :

Does the laptop bootup and the hard disk spin up?
To determine if the video card is faulty or the LCD screen is faulty, connect an external monitor to the external video port on the laptop. Power up the external monitor first and then the laptop, the video information should automatically switch to the monitor
If you get a normal Windows image on the monitor then the video card is OK and the fault is the :CD screen provided the laptops boots up properly.
Get back to me with the results of this test so I can advise you what to do next
Repair Help & Product Troubleshooting for Dell PC Laptops

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