Having problems with your Dell PC Laptops ?

My dell 610 took a short fall and a curruption developed on the hard drive, forcing me to install a new hard drive. I couldn't recover anything from the old hard drive, so I went to Dell's website and using the service tag no. downloaded all the stuff it came with noriginally. But unfortunately because the company I bought my computer from isn't the one Dell has listed they refuse to assist me. I've tried loading all the drivers that I downloaded but this didn't correct the problem. I am no expe


Answers :

What you have done is basically right, by downloading the drivers from the Dell WEB site using the Service Tag No.
\015\012The drivers are specific to either XP or Vista, make sure you download the correct version for the Windows you are using, also you need to take a note of the download location and filename for that particular device driver, eg. audio, video, modem, LAN card etc.
\015\012I suggest when you copy these drivers to a disk, that you make a folder for each device driver and place that driver in the corresponding folder eg. a folder for audio, video, modem, LAN card etc. This will assist you to install the drivers now and later when you need them in the future.
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\015\012After you have installed Windows, you then install the various drivers.
\015\012When you run the a particular driver file, it may automatically install or it may be a self extracting file and expand to a folder on the C Drive. In this case you need to open this folder on the C Drive and run the Setup file to istall the driver.
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\015\012To check if a driver has or has not been installed properly, click on Start - Control Panel - System - Hardware - Device Manager and view the list of devices. Any devices that have a yellow exclamation mark against it doesn't have the device driver installed.
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\015\012I suggest you create a Restore Point before you start any driver and program installation. This allows you to go back to a point prior to the installation of drivers or program and start again should things go wrong.
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\015\012Have fun, if you still have any problems, let me know, together with what you did and any error messages.
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