Having problems with your Dell PC Laptops ?


Answers :

I think it may say a little more than that but its a good clue to start with.
\015\012If you can manage to boot into windows then run "CHKDSK /f /r"
\015\012find the RUN command from the start menu and in the box that comes up type "cmd"
\015\012this will bring up a black screen
\015\012now type chkdsk /f /r then press enter
\015\012You have just told your computer to check and repair if possible the hard drive.
\015\012That assumed you could get it to at least boot but should that not be the case you still have a few options
\015\012First you need to find out if it is the hard drive or the hard drive CONTROLLER that is bringing up the fault.
\015\012Easiest way to do this from a hardware point of view is to remove the hard drive from the laptop.
\015\012Remember to treat it with care it is not just a lump of metal.
\015\012now get a 2.5" hard drive enclosure of the correct type eg. SATA, IDE, SCSI.
\015\012You didn't give us the model so you will have to work this bit out or take the drive with you to a computer shop and get them to make sure you pick the correct type.
\015\012Now connect and mount the drive in the enclosure (it is pretty simple to do honest)
\015\012Time to test it by connecting it to the USB 2.0 port of almost any computer (make sure it is already booted up etc.)
\015\012If it finds the drive and tells you it is ready for use the select it and try to copy and paste something to the drive and ten take it off again. If you are good up to here then it may be bad news for the laptop as you have proved the hard disk is fine and the CONTROLLER is pooched. That is not a cheap repair in most cases and ma well involve a new laptop motherboard.
\015\012Now if you had problems with the drive on another computer your laptop is fine (PHEWWW) and you just need a new hard drive. What you could do is actually get a bigger one and drop that into the laptop.
\015\012If you have the restore cd's or made a proper backup then bringing the system back up to full working condition is a walk in the park.
\015\012If not you need to get an operating system and install from scratch. then get all the drivers for that model and operating system from the support section on the DELL website and drop those in one at a time.
\015\012If it was the disk then recovery of files may not always be possible and might actually be quite expensive.
\015\012Not what you wanted to hear I know but that's where you are.
\015\012If this information was useful then please click below
Assuming that you only have one internal drive installed on your laptop (common), this is a very serious error. If your laptop is still usable, then I recommend backing up all your data immediately and replacing the hard drive before the failure becomes catastrophic.

Before replacing the hard drive, make doubly sure that you have all installation media needed to restore your laptop manually should the need arise. Otherwise, if you use a commercially available back-up product and some external media large enough to accommodate all your data, then you should be able to restore onto the new drive and have your laptop back the way it was on the new drive.

How quickly you move towards resolution will determine the level of pain and frustration this problem might cause.

I hope this helps.

Repair Help & Product Troubleshooting for Dell PC Laptops

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