Having problems with your Dell PC Laptops ?

Virus or mal wear

\015 I have a Dell Inspiron 600m laptop which has been infected with Antivirus System Pro. I am having trouble getting rid of this. Any suggestions?\015

Answers :

There is an excellent program called Malawarebytes that will remove all the latest trojans and vrus problems. It is better than any others I have used. I recently had one that came from spain that could not be removed by any of the well known anjd expensive ones but makaware bytes aced it in 2 mins
The message "This website probably contains malicious software programs which can\015\012cause damage to your computer? We recommend you to install (or\015\012activate) antivirus security software" is probably coming from a malicious software.

The\015\012Antivirus you are asking to pay for will probably install more virus\015\012and ask you to pay more money to get rid of them (mafia style).

Naturally the first advice is not to pay for the fake antivirus, as usually this does not fix any trouble.

Do the following.

If\015\012the computer still starts in safe mode, then boot in safe mode and try\015\012doing a system restore , to a recent date that is surely before the\015\012problem ocurred for the first time.

You find System Restore on:
Start Menu>Programs>Accessories>System Tools>System Restore

The antivirus may have deleted restore entries, or damaged the system restore program. In that case the routine will not work.

If system restore does not work, try downloading Spybot, install it and run it from Safe Mode. SpyBot (See:The home of Spybot) is quite an efficient antimalaware and often can fix problems that regular antivirus cannot solve.

If\015\012Spybot cannot fix the problem, then the best thing to do is saving all\015\012your files (desktop, My Documents, Favourites) into an external storage\015\012unit (CD ROM, USB HDD or flash USB sticks), then doing a clean\015\012installation of Windows and restoring your files.
This is the standard procedure and will get rid of any virus.

After reinstalling windows also install a genuine antiirus for free like the one here.

Regards.

G.
Repair Help & Product Troubleshooting for Dell PC Laptops

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