Having problems with your Dell PC Laptops ?

Keyboard locks on startup, mouse pad works, FN & ECS (for Standby) works

\015 Dell Inspiron B120 locked keyboard at intial startup. I can not sign in. The mouse pad works, but not the keyboard. The FN(Function) and ESC( Standby) will put the PC in standby mode.\015

Answers :

Your comp is infected for sure.i`ve seen many cases where my customer`s comp is infected and they face the same problem.\015\012
\015\012make sure you have ethernet cable plugged in to your laptop so we can use safe mode with networking.\015\012shutdown your computer.on top of the keyboard you have F8 key.the moment you`ll press the power button to turn on the computer start tapping F8.\015\012advance boot up options will appear.\015\012select safe mode with networking\015\012
\015\012try restoring your comp to a previous time when it was working.\015\012if it doesn`t work don`t worry just follow the steps below.In any case you have to clean virus out of your computer.\015\012
\015\012download,install and run this software.after running the scan clean all the infections and restart your comp.\015\012
\015\012Good Luck!!
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