Having problems with your Dell PC Laptops ?

Black screen with mouse comes up after i restart it

\015 After I restart the computer it just pops up with a black screen and a mouse nothing else\015

Answers :

When the PC is booting , hit F8 , select safe mode from the options.
If you are able to boot in safe mode, you can go into MSconfig and turn off programs that may be giveing you trouble in normal mode.
Go to start > run , type msconfig.
Go to the startup tab and click disable all.
Restart. If you still cant get in back up your data and run your restore CDs.

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