Having problems with your Dell PC Desktops ?
Spyware and Virus Removal
\015 I was browsing the internet when I got an icon on the lower right hand corner of my task bar which indicated I have spyware on my computer (a red circle with a white X). After trying to restart my computer, I then received a blue screen error. I then once again tried rebooting my computer in safe mode and received another blue screen error. The 3rd attempt I booted up my computer normally, but everytime I went to open a program like Internet Explorer, or say my norton antivirus, the computer would trigger another blue screen error. After messing with it for 3 hours I decided to back up music, pictures and important documents to an external hard drive so I could do a complete factory reinstallation. After the factory restoration I encountered problems with opening up applications. I double click on the icon to the application I wish to open, but the program/application I try and open only goes as far as the cursor for the mouse has an hour glass next to it like the computer is trying to open the application but the application never opens or pulls up on the screen. Another problem I have encountered after the factory reinstallation is, for example, I try to open my documents, my computer or norton anti-virus, the application will work but as soon as I try to open up a folder or click on a task the program no longer responds and freezes up. \015\012\015\012I do not know if there is any spyware or virus on the computer after the factory reinstallation, or if applications did not load properly when I did the factory reinstallation. I did, however, do the factory reinstallation at least three times and still, the same problems persist.\015\012\015\012Please help,\015\012\015\012Frank\015
Format your entire disk(s) and do a clean install of windows/linux or whatever you have.
Repair Help & Product Troubleshooting for Dell PC Desktops
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