Having problems with your Dell PC Desktops ?

Virus found but not copied / quarantined

\015 I have run out of ideas with this. My bro downloaded something on my pc\015\012that messed the system up, got me disabled from facebook and unable to\015\012check my emails with yahoo.\015\012Upon downloading an upto date version of clamwin, 3 swizzor/\015\012swizzor.gen trojans were found however there were just two files in\015\012quarantine.\015\012\015\012I however thought my computer would be back to normal but it wasn't. Still slow. Still no Yahoo when I log my details in.\015\012So I ran the scan again and it said 1 infected file. I also noted\015\012that it said not copied. When I checked the quarantine folder there was\015\012nothing in there.\015\012\015\012Please help me. I am pulling my hair out with this. How can I remove this from my computer?\015\012\015\012\015\012\015\012\015\012\015\012----------- SCAN SUMMARY -----------\015\012\015\012Known viruses: 606493\015\012\015\012Engine version: 0.95.2\015\012\015\012Scanned directories: 22654\015\012\015\012Scanned files: 116880\015\012\015\012Infected files: 3\015\012\015\012Not copied: 1\015\012\015\012Data scanned: 28332.64 MB\015\012\015\012Data read: 89940.83 MB (ratio 0.32:1)\015\012\015\012Time: 11198.383 sec (186 m 38 s)\015\012\015\012\015\012\015\012Scan Started Sun Aug 02 20:24:40 2009\015\012\015\012-------------------------------------------------------------------------------\015\012\015\012\015\012\015\012----------- SCAN SUMMARY -----------\015\012\015\012Known viruses: 606699\015\012\015\012Engine version: 0.95.2\015\012\015\012Scanned directories: 26257\015\012\015\012Scanned files: 126693\015\012\015\012Infected files: 1\015\012\015\012Not copied: 1\015\012\015\012Data scanned: 29202.38 MB\015\012\015\012Data read: 77917.93 MB (ratio 0.37:1)\015\012\015\012Time: 8224.010 sec (137 m 4 s)\015

Answers :

Do the following

Go here

http://www.malwarebytes.org/mbam.php

Download free version & run a full scan (it will update first). Remove any problems it finds (may request restart.)

Then go here

http://housecall.trendmicro.com/uk/

and run a free online scan. Again agree to remove anything found (may request restart.).

The time that this could take has to be worth it so be patient.

Neither of these are to be treated as replacements for your AV prog you have in place, I do however recommend you run Malwarebytes on a regular basis. The free version needs manual update every time before you run a scan but it is fast to load and fast to run, housecall on the other hand run less often and the speed of it depends on your internet connection. Two very usefull add-ons though.

If you still have problems then download this

http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

Run, save log file and email to me on [email protected] from that I will be able to see if there is any other Malware or spyware affecting your system and advise on removal.

Anyone else reading this post is well advised to do the same as a matter of course. The security of your PC is only as good as the amount of times you run/update you AV prog.
Dowload install and run Malwarebytes that whould get ridof it it's freeware program heres link.
download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button
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